"Hotel Front Office Management" uses a human resources approach to cover the unique management and operational challenges in the front offices of today's hotels and lodging facilities. This Fifth Edition continues its emphasis on applying theory and management strategies, as well as providing updated material on select-service hotel front office operation. It addresses the impact of the recession on the hotel business and discusses the impact of social media and guestroom technology on the hotel business and how the Internet is the single most important travel planning and distribution channel in hospitality. There is also new and updated information on environmental and sustainability issues, particularly as it relates to housekeeping topics.
This impressive volume showcases the finest golf resorts around the globe. All these hotels enjoy a unity of style that ties together interiors and exteriors. All corners of the earth and every type of setting are represented. This outstanding collection shows fine architecture and interiors set amidst lush, manicured greens and fairways. The book features golf resorts from Scotland where the game was invented, as well as from France, Italy, Spain, Portugal, Northern Europe, Africa, Asia and the Americas. Each resort is remarkable in its own right and will certainly please the avid golfer. But with their top-notch standards and settings, they are a delight for the non-golfer as well!
Karen Morris, Norman Cournoyer, Anthony Marshall. Hotel, Restaurant & Travel Law (Hotel, Restaurant and Travel Law)Publisher:Thomson Delmar Learning
If you are involved or planning to be involved in the Travel and Hospitality industry as a manager or legal professional, you will find this book to be a valuable tool. Inside are discussions of the legal issues confronted by managers in the hotel, restaurant, travel and casino industries. The emphasis is on prevention of legal violations. By reading the book, managers can appreciate and identify what actions and precautions are necessary to avoid, or at least minimize the number of lawsuits. The book uses the case method, long recognized as a helpful approach to learning and debunking the often-complicated discipline of law. Readers will study decisions from actual cases in which hospitality establishments were sued and what decisions were made, aswell as what legal precedents were ...
Книга представляет собой сокращенный вариант романа "Отель" американского писателя Артура Хейли с сохранением нумерации глав оригинала. Захватывающий сюжет этого произведения разворачивается очень динамично. Действие романа развивается всего в течение нескольких дней. Удивительно, сколько событий в этот короткий период времени происходит в, казалось бы, налаженной и однообразной жизни сотрудников крупного отеля. Вечеринка "золотой молодежи" заканчивается большой бедой; титулованный иностранец совершил преступление и ищет возможность уйти от ответа; дочь миллионера, спасенная из рук насильников, влюбляется в своего спасителя. Нет, это не детектив. Это - повседневная жизнь роскошного американского отеля. Здесь делаются карьеры, здесь разбиваются сердца, здесь совершают сделки и зарабатывают ...
Mixed-use buildings are a prominent fixture in small towns across the South and were often both the living and working environment for their owners and tenants. The Alcazar Hotel located in Clarksdale, Mississippi, (population 23,267) was selected as the site for this thesis project because ...
"Hotel Front Office Management" uses a human resources approach to cover the unique management and operational challenges in the front offices of today's hotels and lodging facilities. This Fifth Edition continues its emphasis on applying theory and management strategies, as well as providing ...
The guide to the best restaurants in town. Each listing is recommended by Michelin's team of anonymous local inspectors. For more than a century Michelin's obsessively researched restaurant and hotel guides have been indispensable to travelers seeking great places to dine and stay in Europe ...
Whether looking for a romantic boutique hideaway, luxurious spa retreat, or cozy inn, couples will find it in these Smith Guides. The hotels have been carefully chosen for their mix of individuality, atmosphere, and style. Each review is written as if a friend were giving you the inside scoop ...
Have you ever spent the night in a room that looks like a gigantic dog, or woken up in a tree-house? Extreme Hotels takes you on an unbelievable journey to the world's most bizarre hotels, holiday homes and bed and breakfasts, from a survival capsule and a church hotel to a Hobbit house and ...